Q1: How long does it take to receive my order?

Most of our 3D-printed products are made to order. Current processing/turnaround times are listed on each product listing and may vary depending on order volume.

Q2: Why does my 3D-printed item have small lines or imperfections?

Because our products are 3D printed layer by layer, small layer lines, seams, or slight variations are normal and are part of the 3D-printing process. No two pieces will be exactly identical.

Q3: Can I request a different color?

Color options vary by product. If you are looking for a specific color that isn’t listed, please contact us before ordering to see if it is available.

Q4: Do you accept returns or refunds?

Due to the handmade/made-to-order nature of our products, all sales are final. However, if your order arrives damaged or there is an issue with your order, please contact us so we can help.

Q5: How can I contact Sparkle w’ Me?

You can contact us through our website or social media with any questions about your order or products.